Booking a Trip in Under a Minute.
A regional tour operator was losing mobile bookers to a clunky five-screen checkout. We redesigned the journey around three actions — search, customize, pay — and rebuilt the app natively for iOS and Android with offline itineraries for travelers on the move.
- Client: Wanderline Tours, operating 40+ guided routes.
- Timeline: 12 weeks from prototype to store launch.
- Stack: Native iOS & Android with a shared booking API.
The Challenge.
Two-thirds of visitors browsed on phones but booked on desktop — or not at all. Analytics showed drop-off at payment and no way to access bookings without signal on tour day.
Our Solution.
A three-tap checkout with mobile wallets, downloadable offline itineraries with maps, and push reminders for meeting points. Prototype tested with 18 real travelers before engineering began.
What Shipped.
- iOS & Android appsSearch, live availability, wallets, offline itineraries and in-app support chat.
- Results after one seasonMobile bookings up sharply, checkout abandonment cut nearly in half, 4.8-star store rating.
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